Terms of Service

Last Updated: 31st March 2025

These Terms of Service (“Terms”) outline the rules and regulations for using our website and services. By accessing or using wearevive.com (the “Site”) and our marketing subscription services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Vive

Vive (“we,” “us,” or “our”) provides subscription-based marketing services to businesses. Our services include but are not limited to digital advertising, SEO, social media management, website development, and other marketing-related tasks.

2. Subscription & Payment

2.1 Subscription Plans

Our services are available on a subscription basis. You select a plan based on the number of hours per month you require.

2.2 Payments & Billing

  • Payments are billed monthly in advance.

  • All fees are non-refundable.

  • Failure to pay may result in suspension or termination of services.

2.3 Cancellations

  • You may cancel your subscription at any time. Services will continue until the end of the current billing cycle, and no refunds will be issued.

3. Service Scope & Limitations

  • You can request marketing tasks based on your subscription tier.

  • All work is subject to fair usage and reasonable completion times.

  • Unused hours do not roll over to the next month.

  • We do not guarantee specific results but will make commercially reasonable efforts to deliver quality services.

4. Client Responsibilities

  • Provide necessary access, logins, and brand assets in a timely manner.

  • Ensure all content and materials you provide comply with legal requirements.

  • Communicate project requests clearly.

5. Intellectual Property

  • You retain ownership of your original materials.

  • Any marketing content, designs, or assets created by us will be transferred to you upon full payment.

6. Confidentiality & Data Protection

  • We will keep all client information confidential.

  • We do not sell or share client data.

  • For more information, see our Privacy Policy.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.

  • We make no warranties or guarantees regarding performance outcomes.

8. Termination

We reserve the right to terminate or suspend your account if you violate these Terms.

9. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about these Terms, contact us at hello@wearevive.com.